FAQs
Welcome to the Brushi® FAQ.
Product Questions
What is Brushi®?
Brushi® is a refillable sunscreen blending bottle. It combines a soft bottle and a built-in brush so you can fill, squeeze, and blend sunscreen without messy hands.
How do I fill Brushi®?
Unscrew the cap, pour in your favorite sunscreen, close it tightly, and you are ready to go. No funnels or special tools required.
Does Brushi® hi come with sunscreen?
No. Brushi® is designed to work with any sunscreen you already love. No subscriptions, no switching brands.
What type of sunscreen works best?
Most lotion-based sunscreens work well. Thicker formulas may require a firmer squeeze. Oils and sprays are not recommended.
Is Brushi® safe for my skin?
Yes. Brushi® uses high-quality, European-grade, BPA-free silicone and soft, blendable bristles that are gentle on skin.
Is Brushi® reusable?
Yes. Brushi® is refillable and reusable. No tossing out plastic after every beach day.
Is it BPA-free and non-toxic?
Yes. Our bottle is Brushi® from BPA-free silicone and is safe for everyday use.
Can I use Brushi® for kids?
Absolutely. Kids tend to hate messy sunscreen, so Brushi® is a lifesaver for quick sunscreen application on wiggly little humans. Adult supervision required.
Is it travel-friendly?
Yes. Brushi® is lightweight, leak-resistant, and fits easily in bags, backpacks, and carry-ons.
How do I clean Brushi®?
Disassemble and rinse with warm water and mild soap. Let dry fully before refilling.
Material and Safety
What is Brushi® made of?
Brushi® is made from high-quality, European-grade, BPA-free silicone with soft bristles designed for comfortable blending.
Is Brushi® heat-safe?
Brushi® can handle typical outdoor temperatures. Do not leave it in extremely hot environments (like a closed car on a summer day) for extended periods.
Shipping Questions
Do you ship within the United States?
Yes. We ship across the United States with free standard shipping.
Do you ship internationally?
Yes. International orders ship for a flat rate of 10.00 USD.
How long does shipping take?
U.S. orders typically arrive within 5 to 7 business days once shipped.International delivery times vary based on the destination and customs.
How can I track my order?
Once your order ships, you will receive tracking details by email.
What if my package is lost or marked delivered but missing?
Contact us atsupport@brushi.com, and we will help you investigate with the carrier.
What payment methods do you accept?
We accept all major cards, UPI, wallets, and other common digital payment options. If it is easy for you, it works for us.
Returns and Refunds
What is your return policy?
You may return unused, resalable items within 30 days of delivery for a refund to your original payment method.
How do I start a return?
Email us at support@brushi.comwith your order number and reason for return. Once approved, we will share instructions.
Do you offer refunds?
Yes. Approved returns are refunded directly to the original payment source. Shipping fees are not refunded unless the product is faulty.
What if my product is defective?
If your Brushi® arrives damaged or becomes faulty within 30 days, we will refund or exchange it. Just email support@brushi.com
Product Care
Can I machine wash Brushi®?
No. We recommend hand-washing with mild soap and warm water.
How often should I clean it?
We recommend cleaning every few uses, especially if you change sunscreen formulas.
General Questions
Is Brushi® eco-friendly?
Brushi® reduces waste by replacing single-use sunscreen applicators and packaging. Being refillable helps cut down on plastic waste.
Does Brushi® replace traditional sunscreen bottles?
Think of it as an upgrade. You fill it with what you already buy and apply it in a way that makes sense. Less mess, same SPF.
Can I contact customer support?
Of course. Email us anytime at support@brushi.com