Privacy policy
Last updated: January, 2026
This Privacy Policy describes how Brushi (“we”, “us”, or “our”) collects, uses, and safeguards your personal information when you visit or make a purchase from our website (the “Site”).
By using the Site, you consent to the collection and use of information in accordance with this Privacy Policy.
1. Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device and browsing behavior. We also collect information you provide directly when making a purchase or contacting us.
1.1 Device Information
Automatically collected data may include:
- IP address
- Browser type and version
- Time zone and location
- Cookies are installed on your device
- Pages viewed, search terms, and referring/exit pages
- Interaction data related to browsing and site usage
This data helps us understand how customers use the Site and improve performance.
1.2 Order Information
When you make or attempt to make a purchase through the Site, we may collect:
- Name
- Shipping address
- Billing address
- Email address
- Phone number
- Payment information (processed securely through third-party payment providers and not stored by us)
- Order details and transaction history
1.3 Contact & Support Information
If you contact us regarding an order, return, or general inquiry, we may collect:
- Name
- Email address
- Order details
- Information contained in your correspondence
2. How We Use Your Personal Information
We use collected data to:
- Fulfill and manage orders
- Process payments
- Arrange shipping and provide tracking
- Communicate with customers
- Screen orders for fraud or security risks
- Provide customer support
- Improve and optimize the Site’s performance
- Send marketing communications (only with your consent)
3. Sharing Your Personal Information
We may share your information with trusted third parties to operate our business. These may include:
3.1 Shopify
Our online store is hosted by Shopify Inc. Shopify stores certain personal information as required to operate our ecommerce platform.
You can read Shopify’s privacy practices at: https://www.shopify.com/legal/privacy
3.2 Payment Processors
Payment gateways (such as credit card processors, UPI, wallets, or digital payment systems) receive payment information to complete transactions. Brushi does not store full payment details internally.
3.3 Logistics & Shipping Providers
We share your shipping information with carriers to fulfill delivery.
3.4 Analytics Tools
We may use analytics platforms such as Google Analytics to understand user behavior and improve the Site. You can review Google’s privacy overview here: https://policies.google.com/privacy
We may also disclose information if required to comply with the law, enforce our policies, or protect our rights.
4. Cookies and Tracking Technologies
The Site uses cookies and similar tracking tools to:
- Maintain shopping cart functionality
- Remember preferences
- Analyze website traffic
- Improve performance
You may disable cookies in your browser settings, although certain site features may not function correctly without them.
For detailed Shopify cookie usage, visit: https://www.shopify.com/legal/cookies
5. Behavioral Advertising and Marketing Communications
With your permission, we may send:
- Promotional emails
- Product updates
- Offers or discount notifications
You can opt out at any time using the unsubscribe link in emails or by contacting us at
6. Do Not Track Signals
Please note that we do not alter our data collection practices when a Do Not Track (DNT) signal is received from a browser.
7. Data Retention
We retain Order Information for our records unless and until you request deletion, unless a longer retention period is required for legal, tax, or compliance reasons.
8. Security
We take commercially reasonable steps to safeguard your information from unauthorized access, misuse, or disclosure.
However, no data transmission over the internet is completely secure, and we cannot guarantee absolute security.
9. Minors
The Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
If you believe data has been collected from a minor, contact us immediately at support@brushi.com
10. Your Rights (Depending on Region)
Depending on local laws (including GDPR or CCPA), you may have rights such as:
- Accessing personal information we hold
- Requesting corrections or updates
- Requesting deletion of personal data
- Opting out of marketing communications
To exercise these rights, contact us at support@brushi.com.
11. Third-Party Links
The Site may contain links to external sites. We are not responsible for the content or privacy practices of third-party websites.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect business, legal, or regulatory changes. Updates will be posted on this page with a revised date.
13. Contact Us
For more information, questions, or concerns about our Privacy Policy, you may contact us at:
Email: support@hellobrushi.com