Shipping policy

This Shipping Policy explains how and when your order ships from Brushi, and what to expect along the way.

Shipping Within the United States

We offer free standard shipping on all U.S. orders. Orders usually arrive within 5 to 7 business days once shipped.

Standard shipping methods may vary depending on your location and carrier availability. We work with reliable carriers to make sure your order arrives safely and on time.

International Shipping

We ship internationally! Shipping rates are calculated at checkout based on your destination and available carrier services. Delivery times vary depending on the destination.

Applicable taxes and duties are calculated at checkout when available. Your checkout will show the total cost before you complete your purchase.

Processing and Delivery Times

Most orders are processed and shipped as quickly as possible. Shipping timeframes listed above refer to transit time and do not include processing time.

We do not ship on weekends or major U.S. holidays.

Tracking Information

Once your order ships, we’ll send you a confirmation email with tracking details. If you do not receive it within a reasonable time, please reach out to us at  support@hellobrushi.com

Missed, Lost, or Stolen Packages

If your package is marked as delivered but you cannot find it, or if you believe it was lost in transit, please contact us at  support@hellobrushi.com and we will do our best to help.

Shipping Restrictions

We currently ship from the United States. Some international shipping may be limited based on carrier restrictions, customs rules, or operational availability.

Questions

If you have any questions about shipping, delivery times, or tracking, we’re here to help. Reach out anytime at  support@hellobrushi.com